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Consumer Privacy Policy

Credit Consulting Services, Inc.

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices.

The Way We Use Information
We do not use Customer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business. 

Our Commitment to Data Security
This site uses reasonable security measures in place to protect Personal Information against loss, misuse, disclosure, alteration or destruction of information under our control.

Minors
It is our policy that visitors to our Site who are under the age of 18 should not post on or provide any information to this Site without the consent of their parents.  This Site is not designed for or intended for use of persons under the age of 18.

Cookies
A technology called "cookies" may be used to collect identification information and/or Internet Protocol (“IP”) address information during a consumer’s use of our website.  Information collected might include the browser used by you, and the operating systems.  CCS does not respond to Do Not Track signals.

 

CCS typically collects the following categories of personal information from consumers over the past twelve (12) months:

(a)   health insurance information;
(b)   personal identifying information, like name, alias, address and account name and number, financial information, social security number, as well as other identifying information;
(c)   characteristics such as age, gender, etc.;
(d)   retail information;
(e)   internet activity; 
(f)    audio, electronic, or similar information including call recordings.  Recordings are made when the consumer has a telephone conversation with us.  (NOTE: calls made by CCS to consumers and calls made by consumers to CCS are recorded and may be monitored);
(h)   commercial information, including records of personal property, products or services purchased;
(i)    professional and employment related information;
(j)    educational information, degree, etc.;
(k)   Inferences drawn from other information.

 

CCS collects most of this personal information from our clients or from you or your authorized representative by telephone or by electronic or other written communications.  We may also collect information from publicly accessible sources; from activity on our website, from our service providers, from third parties, and from third parties with your consent; 

CCS does not sell personal information to third parties. 

We may revise this Privacy Policy from time to time.  Modifications go into immediate effect after they have been posted.  See the last updated date at the end of this Privacy Policy.  If you do not agree with the policy, you should cease use of the Site immediately.

 

General Contact Information

To contact us generally, you may write to us at:  

Credit Consulting Services, Inc.
P.O. Box 5879
Salinas, CA 93915   

You can correct errors in your personal information by logging onto:  https://www.creditconsultingservices.com/credit-collections/consumer/customer-update.php or by calling us at 800-679-6888.

 

To Make a Payment
To make a Payment, CLICK HERE or call us at 800-679-6888.


Under the California Consumer Privacy Act (CCPA), California residents may have the right to request, free of charge, that a business disclose certain information.  Once we receive and confirm your verifiable consumer request, we will disclose:

    • The categories of personal information that it has collected about that consumer.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting or selling personal information. 
    • The categories of third parties with whom the business shares personal information.
    • The specific pieces of personal information it has collected about that consumer.

To send us a verifiable consumer request for information, include your full name, address, date of birth, account number if applicable, and the last four numbers of your Social Security number to:

Credit Consulting Services, Inc.
P.O. Box 5879
Salinas, CA 93915


or call 1-833-770-2032.

A consumer can designate an authorized agent to make a request under the CCPA by sending us a notarized power of attorney.  You must verify your identity and provide authorization to speak with your authorized agent.  You must describe your request with sufficient detail to enable us to respond to your request.

You have the right to request that we delete your personal information, subject to certain exceptions.  Please note that if the information CCS maintains about you falls into one or more exceptions, CCS may not be able to delete the information.

A consumer has a right not to receive discriminatory treatment by us for the exercise of the privacy rights as described herein.

This privacy policy was last updated on 6/30/2020