The National Consumer Assistance Plan and Its Impact on Collection Agencies

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CCS has been closely following new policies announced by the three major credit reporting agencies, which are expected to roll out over the next three years.  Equifax, Experian, and TransUnion, have created the National Consumer Assistance Plan in response to cooperative discussions and a subsequent agreement with the Attorneys General of thirty states. The intended effect of this plan is to provide consumers more transparency when interacting with consumer reporting agencies about their credit reports, particularly when there are errors which result in negative information being added to credit reports.
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